The hope is that you will never have to call out emergency services for yourself but statistics tell us that the likelihood of you knowing someone or seeing someone experiencing difficulties or being involved in an accident can be quite high. Having to call for the emergency services is a pretty stressful situation for anyone to find themselves in and many tend to panic when the time does come. The good news is that the professionals on the other side are trained to handle a person such as you and they can guide you through the whole experience so that they can get the information that they need.
Many people all across Australia wrongfully assume that when they call for emergency medical assistance that calling out the ambulance is free when in fact the opposite is true. This is why many people make sure that they sign up for ambulance coverage only because they do not want to find themselves in a situation where they have to think about the cost before they make the all-important call. Like everything in life, it’s better to be prepared for a situation so that you handle it much better when it comes along. The following are just some of the top tips that you need to follow when calling out emergency services all across Australia.
Try To Keep Calm
When you pick up the phone to call out the emergency services, it is important that you take the time to breathe to help calm yourself down and reduce your stress and anxiety levels. If you are calling out the emergency services then it must be some kind of emergency and so you need to be able to give the information that is required to the person on the other end of the phone.
Know Where You Are
If you need ambulance services or any other service, you need to know the exact location where the emergency is happening because if you cannot provide the dispatcher with that information then how can they know where to go? It is also important to know the number which you are calling from as it can help them track your location if you are in such a panicked state that you cannot convey the information that they need.
Answer The Questions Clearly
The dispatcher on the other end of the call will want to ask you questions and so take a deep breath and try to answer in a calm voice. Do not try to guide the conversation by yourself in the case of a road traffic accident and let the professional take the conversation in the direction that it needs to go. They will probably give you directions and so you need to listen carefully and do exactly what they say.
You may also be asked to describe the situation regarding the emergency and so if it is a road traffic accident, keep your eyes open and be able to describe the people that are involved and what exactly happened if you know.